Privacy Policy for Germon Pest Solution

At Germon Pest Solution, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our services or visit our website.

Information We Collect

• Personal Information: Name, email address, phone number, and address provided when you contact us or book services.
• Service Data: Details about the pest control services you request.
• Website Usage Data: Information such as IP address, browser type, and pages visited for website optimization purposes.

How We Use Your Information

• To provide and manage pest control services.
• To communicate with you regarding appointments, follow-ups, and promotional offers.
• To improve our website and user experience.
• To comply with legal obligations.

How We Protect Your Data

We implement industry-standard security measures to protect your information from unauthorized access, disclosure, or alteration.

Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your data with trusted partners for service delivery or compliance purposes.

Your Rights

You have the right to access, correct, or delete your personal information. For any inquiries, please contact us at info@germanpestsolution.com.

Refund Policy for Germon Pest Solution

We strive to provide the best pest control services to our clients. If you are not satisfied with our services, please review our refund policy below:

Eligibility for Refund

• Refunds are considered only if the service provided does not meet the agreed scope of work or is incomplete.
• Refund requests must be made within 7 days of the service date.

Non-Refundable Services

• Services successfully delivered as per the agreement.
• Cancellation of appointments less than 24 hours prior to the scheduled time.

Process for Refunds

1. Submit a refund request at info@germanpestsolution.com with details of the issue and service receipt.
2. Our team will review your request within 5 business days.
3. Approved refunds will be processed via the original payment method within 7-10 business days.

Cancellation Policy for Germon Pest Solution

We understand that plans can change. Our cancellation policy ensures a fair and transparent process for both parties.

Cancellation Terms

• Free Cancellations: Appointments can be canceled 48 hours or more prior to the scheduled service time without any charge.
• Late Cancellations: Cancellations made between 24-48 hours prior to the scheduled service time will incur a 50% service fee.
• Last-Minute Cancellations: Cancellations made less than 24 hours prior to the scheduled service time will be charged the full service fee.

How to Cancel

To cancel your appointment, email us at info@germanpestsolution.com or call us at +91 9870515182. Please provide your name, appointment date, and reason for cancellation.

Important Notes

• Refunds for cancellations will be processed according to the refund policy above.
• Rescheduling requests will not incur a charge if made at least 48 hours prior to the original appointment time.

Contact Us

For any questions or concerns regarding our policies, reach out to us at:

📧 info@germanpestsolution.com

📞 +91 9870515182